If I invest a few hundred thousand dollars I personally expect to have information rights.
I don't need the most sensitive information re: strategy, hiring, product roadmap, etc.
I do want financials with some brief MD&A. High level operating metrics (i.e. churn) are good, but I can understand really restricting that to a truly high level.
As an investor I want this (beyond basic monitoring an asset) to know whether I should exercise my pro-rata rights (if need be) and to get a sense of how I should manage my personal liquidity to fund that exercise.
Also, some of us non-institutional investors can add a bit of value via our own networks (there is a good chance I am in a deal in an industry I am very familiar with and have relationships in).
A broader point: if management can't set-up a proper investor rights agreement and manage appropriate level of reporting (providing useful information without unduly disclosing strategic information) they probably aren't worth investing in or are due to be replaced.
Finally, as an investor this reporting is a great framework to evaluate how the board is performing.
Look at his example - the company was sending around powerpoint decks with presumably sensitive information. Where was he and the board? Any coaching or guidance on this? Seems to be a hot button issue for him after he got burned.
[BTW, respect your points - just like a healthy debate]