Thanks guys for the level-headed encouragement :) Great to finally get some input on this. I work from home and there isn't exactly a buzzing startup scene where I live so it can be hard to know how well you're doing and what you should be doing when it comes to the business side of things (I read a lot but that only gets you so far).
So, according to one of the trade magazines, the vertical I'm focused on comprises around 120,000 businesses in the UK. I have 190 so far so it seems there's room to grow! Even if I only ended up with 5% of that market at current ARPU (which I'm looking to increase over time) I'd have a £120k MRR business here!
Or maybe that's just crazy pie in the sky talk?! Honestly I can't figure it out.
It certainly seems like the industry needs the software I've built. Many of my users talk about how it's "lifting the industry out of the dark ages" etc, and once they're on the software engagement is off the charts, I mean they're on it all day every day, whether it's on the web app or the mobile app while out working. They come to rely on it hook, line and sinker. One guy even called it "addictive"!
It's a dilemma (a good one I appreciate!) do I hunker down for another year until I can afford some help, and perhaps bottleneck progress and leave the door open for someone else to swoop in and close the market down quicker... Or do I hit the bricks and get the money in place to build a team through whatever means?!
I know conversion optimisation would help, so would a better website, SEO, blog, content strategy, screencasts, retargeting, a referral programme, AdWords, partnerships with other suppliers (which I've got ready to go but need to produce promo materials for), improving the onboarding process, tutorials, knowledge base, consistent follow ups and trial auto emails, split testing everything etc etc!
I just feel if I had someone to do support (it takes 110% and you have to know the product inside out, the users don't suffer fools, not something you could VA out) and someone to kill the marketing on all angles, day in day out, while I focus on development and leading the business, we'd be really motoring...
But then other times I just think "get a grip", let it pan out in it's own time, keep grinding away like this, you don't want funding or a loan or anything like that, "don't mess it up" as one of you said!
I do have a promising conversation going with a guy who emailed me out of the blue. He conveniently has a solid online marketing background AND direct industry experience (he used to own a business in my vertical)... my gut feeling, there might be co-founder potential there. We're testing things out (he's writing a piece for the blog I need to launch!) so we'll see where things go from there!
Anyhoo, thanks for listening! I'll end on a question to keep things rolling a bit ;)
What level of MRR / growth / market potential would you need to show to get any investment? Would angel investment be a possibility (I've heard that comes with a certain level of mentorship which could be handy!) My feeling is I'd need at least £50k for it to be worthwhile, i.e. so I could hire a marketing guy/gal and have some budget for him to do his/her thing for a year, but obviously I'd need to put a proper business plan together! (I've been running numbers in Excel but nothing formal yet).