We've reviewed both ZenBusiness and Incfile, and each has plenty to offer. But when two services are this close, it helps to have someone break down the differences — so let's put them head to head and settle which is the better fit for your business.
About ZenBusiness
ZenBusiness is an all-in-one registered agent service with a lot going for it. It offers everything you need to get started, from acting as your registered agent and setting you up with an EIN (Employer Identification Number) to helping you build an online business presence.
About Incfile
Incfile was built by entrepreneurs, for entrepreneurs. Its entire model is to be as fast, simple, and affordable as possible for people striking out on their own. Pricing is laid out in clear, side-by-side options, and checkout is quick and painless.
What They Both Offer
Whichever you choose, both Incfile and ZenBusiness will do the essential job: getting your business officially filed with your state. Here is what they have in common:
- They file your formation paperwork.
- They act as your registered agent.
- They help with company name searches.
Where They Differ
Now for the real differences. First, what ZenBusiness offers that Incfile doesn't:
- Online tools, including a custom website.
- Certificate of Good Standing.
- Accounting consultation.
And what Incfile offers that ZenBusiness doesn't:
- Lifetime compliance alerts.
- Tax consultation.
- Contract templates.
And the Winner Is…
Pricing: Incfile
Incfile has a genuinely free formation tier that includes a year of registered agent service. Free isn't always best — but when the category is price, free wins every time.
Experience: Incfile
Incfile has been in the game since 2004, while ZenBusiness launched in 2017. It is worth noting that much of Incfile's early experience was concentrated in its home state of Texas.
Customer Support: ZenBusiness
This one came down to ZenBusiness's Better Business Bureau accreditation and strong rating. Maintaining a good BBB standing requires consistent customer service and effective issue resolution.
Turnaround Time: ZenBusiness
This also factors in how quickly and easily we could navigate each site. Both offer expedited paperwork, but with Incfile that speed is only available on its most expensive package.
Overall Winner: Incfile
On balance, Incfile delivered the best mix of transparency, speed, and affordability. When you're starting a business, the last thing you want is to lose hours to paperwork and clunky website menus. We found the Incfile experience better organized, with stronger value across its premium packages — which makes it our overall pick, though ZenBusiness remains an excellent choice if support and turnaround matter most to you.