We have spent weeks deep in registered agent and LLC services, and we have reached a near-unanimous view that the two best out there are Northwest Registered Agent and ZenBusiness. Now it is time to work out which one truly comes out on top.
About ZenBusiness
ZenBusiness has been featured in publications from Forbes to Reuters. A child of the internet age, it serves people who want things done quickly, expertly, and with a guarantee. It can help with everything from web services to filing paperwork, and it backs that work with a 100% accuracy guarantee or your money back.
About Northwest Registered Agent
Northwest Registered Agent is a full-service small-business partner. Because it began as a small business in Eastern Washington, it has always focused on the little guys. Its guiding belief is that outstanding customer service never goes out of style.
What they both offer
As two of the best in the game, Northwest Registered Agent and ZenBusiness cover everything you are likely to need. We could stop there, but a few highlights are worth calling out:
- Both can act as your registered agent
- Both help you customise documents such as Articles of Incorporation
- Both offer detailed add-on services, from web help to credit consultations
Where they differ
Here is where the two part ways. First, what ZenBusiness offers that Northwest does not:
- An online assistant that walks you through the whole process
- Easy-to-understand add-ons, with clear explanations for why you might want each one
- A 100% accuracy guarantee
And what Northwest Registered Agent offers that ZenBusiness does not:
- Real, live customer service with no phone trees
- No outsourcing of your services to third parties
- Do-it-yourself options
And the winner is…
Pricing: Northwest Registered Agent. Northwest offers a route to set up an LLC entirely by yourself. If you are willing to put in the time and do not need a registered agent, you can do it with their help at no cost.
Experience: Northwest Registered Agent. While ZenBusiness has plenty of experience, all of it comes from the internet age. Northwest Registered Agent has been in business since 1998, a genuinely long track record.
Customer support: Northwest Registered Agent. Little compares to a company that has always kept it local. Northwest is committed to avoiding auto-generated emails, and when you call, a real person actually helps. You never have to hunt for contact details, either; they sit at the bottom of every screen.
Turnaround time: Draw. Both offer excellent turnaround, with fast options across all their paperwork.
Overall winner: Northwest Registered Agent
Maybe we are just suckers for old-school customer service, but that is what pushed us over the line to Northwest Registered Agent. We say that fully aware that ZenBusiness is a fantastic company in its own right.
If you go with ZenBusiness, you will not be disappointed. But if we have to pick, and we do, because that is the job, we would pick Northwest.
